Initial Steps

If you’re experiencing any issues with your app, please follow these initial troubleshooting steps:

1. Dynamic Demo

   See if you can replicate on demo.dynamic.xyz.

2. Minimal quickstart app

   See if you can reproduce the issue in a fresh project from your SDK quickstart—for example React, React Native, or JavaScript.

3. Dynamic Doctor

   Run the Dynamic Doctor in your own codebase.

If you can replicate on demo or in a minimal quickstart app, please let us know immediately via Slack using the “#bug-report” channel.

If you cannot replicate on demo or in a minimal quickstart app, the doctor does not identify any issues and we don’t have a troubleshooting or how-do-i guide, it means it might be isolated to your codebase. In this case, we recommend paring back your codebase to the minimal amount of code that reproduces the issue, and then sharing the code with us via Slack using the “#bug-report” channel.

It’s also helpful to search in the Slack workspace linked above to see if someone else has had the same issue and found a resolution.